Returns & Exchanges
At TATTD, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for unopened and unused products. If your order doesn't meet your expectations, our dedicated support team is here to ensure a seamless exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your unused items in their original packaging, ensuring all protective seals and tags remain intact to qualify for a full refund.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, then drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.